243 paper jam messages
Error code Description Action
243.01 Paper over tray 3 pass through sensor on warm-
up.
Go to
“Option tray jam service check” on
page 92.
243.02 Input sensor detected late feed during a pick retry
from tray 3.
243.03 tray 3 pass through sensor never became covered
when feeding a sheet from an option below.
243.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
243.07 Option tray 3 pass through sensor never became
uncovered when feeding a sheet from an option
below.
243.09 Tray 3 pick motor lost encoder.
243.10 Failed to feed from tray.
243.11 ACM pick/lift motor encoder never detected in
tray 3.
243.12 Motor ramp up error in tray 3.
243.13 Page to be stapled failed to feed from tray.
243.14 Sheets flushed from paper path either due to feed
error or cartridge error.
243.15 One or more trays located above the source tray
3 has been pulled.
243.16 The engine timed out waiting for the tray 3 to
report 'ready' before the 1st pick attempt.
243.17 Page was not properly picked from tray 3. Have
not exhausted all pick retry attempts as there are
sheets committed to the paper path from below.
243.19 Tray 3 fail to feed error. Detected while trying to
pick a sheet, and that leading edge was not
detected by tray sensor.
7016
Diagnostic information
88
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