Lexmark W820 - Page 52

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Toner specks The print cartridge is
defective.
Replace the print cartridge.
See Replacing the print cartridge.
Thetransferrolleriswornor
defective.
Replace the transfer roller.
See Replacing the items in the
maintenance kit.
The fuser is worn or defective. Replace the fuser.
See Replacing the items in the
maintenance kit.
The paper pick rollers are
dirty.
Replace the pick rollers.
See Replacing the items in the
maintenance kit.
Toner is in the paper path. Call for service.
The two removable screws on
the fuser were not removed.
Remove the screws.
See Replacing the fuser.
Toner rubs off the print
media easily when you
handle the sheets.
Thetexturesettingiswrong
for the type of print media you
are using.
Change Paper Texture from Normal to
Smooth or Rough.
Skewed print The guides in the selected tray
are not in the correct position
for the print media size loaded
in the tray.
Move the guides in the tray to the proper
positions for the size loaded.
See Loading the trays for detailed
instructions on adjusting the guides in each
tray.
The paper pick rollers are dirty
or worn.
Replace the pick rollers.
See Replacing the items in the
maintenance kit.
Incorrect margins The guides in the selected tray
are set for a different size print
media than what is loaded in
the tray.
Move the guides in the tray to the proper
positions for the size loaded.
See Loading the trays for detailed
instructions on adjusting the guides in each
tray.
Auto size sensing is set off,
but you loaded a different size
print media in a tray. For
example, you inserted A4 size
paper into the selected tray
butdidnotsetthePaperSize
to A4.
Set the Paper Size to A4.
Symptom Cause Solution
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