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Solving other printing problems
Use the following table to find solutions to other printing problems.
Symptom Cause Solution
The operator panel
displayisblankor
displays only
diamonds.
The printer self test failed. Turn the printer off, wait about 10 seconds, and turn
the printer back on.
Performing Self Test appears on the display.
When the test is completed, the Ready message is
displayed.
If the messages do not appear, turn the printer off
and call for service.
Make sure the system board is pushed back in place
and option cards are fully seated. See Reinstalling
the printer system board.
Jobs don’tprint. The printer is not ready to
receive data.
Make sure Ready or Power Saver appears on the
display before sending a job to print. Press
Go to
return the printer to the Ready state.
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