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Calling for service
When you call for printer service, be prepared to describe the problem you are experiencing or the
error message on the display.
You’ll also need to know your printer model type and serial number. Refer to the label on the back of
the printer near the power cord for this information. The serial number is also listed on the menu
settings page you can print from the Utilities Menu. See Printing a menu settings page for more
information.
For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). For other countries, refer to
the numbers listed on the drivers CD.
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