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Solving mailbox problems
Use the following table to find solutions to problems with the optional mailbox.
Symptom Cause Solution
Paper jams before
reaching the mailbox.
The mailbox and the printer
are misaligned because the
mailbox deflector is caught.
Realign the mailbox and the printer. Refer to the
Setup Guide
for instructions.
The mailbox cable is not
connected properly.
Check the cable connection. Refer to the
Setup Guide
for instructions on connecting the mailbox to the
printer.
Paper jams in the
mailbox at the plastic
deflector area.
Thestackingarmhasnot
been removed.
Refer to the
Setup Guide
for instructions.
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