Lighthouse Handheld 2016 - Shipping Instructions; Accessories

Lighthouse HANDHELD 2016, 3016, 5016 Gen F Operating Manual
3-2
248083400-1 Rev 7
Shipping
Instructions
Should it become necessary to return the unit to the factory for any
reason, contact Lighthouse Customer Service or visit our website,
www.golighthouse.com/rma, and obtain a Return Merchandise
Authorization (RMA) number. Reference this number on all shipping
documentation and purchase orders. After receipt of the RMA number,
follow the shipping instructions below:
WARNING:
If the
instrument is damaged
during a return shipment
due to inadequate user
packing, the warranty
may be voided and may
result in additional
repairs being billed to
the customer.
1. Use the original container, nozzle caps and packing materials
whenever possible. Remove any instrument battery and package
it to ship separately - refer to www.golighthouse.com/rma for
detailed instructions. Remove attachments, such as TRH or Iso-
kinetic probes, and package to prevent physical and ESD damage.
2. If the original container and packing materials are not available,
wrap the unit in “bubble pack”, surround with shock-absorbent
material and place in a double-wall carton - the instrument should
not rattle around when the carton is vigorously shaken. If the
instrument is damaged during shipment due to inadequate user
packing, the warranty may be voided and may result in additional
repairs being billed to customer. You may contact Lighthouse to
purchase a replacement shipping container and nozzle caps.
WARNING:
Do not
ship the instrument with
the battery installed.
3. Seal container or carton securely. Mark “FRAGILE” and write the
Return Merchandise Authorization (RMA) number on any
unmarked corner.
4. Return the instrument to the address provided by your Lighthouse
representative or the RMA website.
Accessories You may order several optional accessories to tailor the unit to your
needs.
• External Battery Charger with AC and car adapters
• Spare Li-Ion Battery (removable and rechargeable)
• Carrying Case
• Isokinetic Sample Probe
• 6 ft. Tubing (for extending Isokinetic sampling input)
• Thermal Printer with cable (AC or battery operated)
• Validation Documentation