WSDA
®
-2000 User Manual
Possible cause and recommended solution
1. POWER
gateway or node does
not turn on
1.1 node or gateway power is off
The status indicator LED on the device may be off. Turn the
device on, and the status indicator LED should illuminate.
1.2 external power is off or miswired
Verify the device power source is connected correctly and
powered on.
1.3 wrong power supply or voltage
Using a power supply other than the one specified for the
device (or an external supply that is outside of the device
operating range) could result in permanent damage to the
device or cause it to not work properly.
1.4 node battery is dead
If the node will not power on, the node battery may need to be
replaced.
1.5 node or gateway is damaged
If all power settings and connections have been verified, and
the node is still unresponsive, contact LORD Sensing Technical
Support (
See Technical Support on page 78
).
2. COMMUNICATION
no communication to the
gateway or node
2.1 node or gateway has no power
Verify the node and gateway have power applied and that
applicable power switches are on. Power is indicated on both
devices by a status indicator LED.
2.2 gateway has no communication with the computer
Verify gateway communication in the software. Check, remove,
and reconnect communications and power cables as
applicable.
2.3 node cannot be configured
Observe the node status indicator LED to determine the
device's state: boot, idle, sample, or sleep. If the node is
sampling or sleeping, it cannot be configured. In
SensorConnect, execute the Set to Idle command to put the
node in idle state, allowing configuration to occur.
If the user inactivity timeout is set very low, the configuration
menu will have to be entered quickly, before the timeout occurs,
putting the node back in a sample or sleep state.
2.4 node is out of range
Perform a bench test with the node in close proximity to the
gateway to verify they are operational. For range test and
installation recommendations . The system has been tested to
operate with the node and gateway up to 2 km apart with clear
line of sight.
2.5 node is not in normal boot mode
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