Matrix Visionpro System Manual

Matrix VISIONPRO System Manual 124
Call Pickup
Call Pickup allows station users to answer calls ringing on other stations from their own station; without physically
going to the ringing stations.
Station users can pick-up both internal and trunk calls ringing on other stations.
VISIONPRO offers two types of Call Pickups,
• Call Pickup Group - Stations are assigned Call Pickup Groups. Any station in a Pickup Group can answer
calls ringing on other stations within the same group only.
• Call Pickup Selective - Calls ringing on any station of the system can be answered.
How it works
Call Pickup Group
• Stations must be assigned to Call Pickup Groups.
• As many as 10 such groups may be formed.
• In case more stations are ringing, the station with the least port number will be picked up first.
• When a station within a group rings, any station within the same group can pick up the call by dialing ‘4’,
the (default) feature access code for Call Pickup Group.
• By default, all stations are in the same group.
Call Pickup Selective
• Stations need not be in Call Pickup Groups.
• Whenever a station rings, the call can be picked up by any station of the system by dialing 12 (default
feature access code for Call Pickup Selective) and the flexible number of the ringing station.
When more than one stations are ringing, you can choose which one to answer first using the Call Pickup
Selective feature.
How to configure
1. Decide the number of Call Pickup Groups to be formed.
2. Program the stations in Call Pickup Groups using command 4301.
3. Assign a Class of Service group with Call Pickup Selective feature enabled.

Matrix Visionpro Specifications

General

Brand	Matrix
Model	Visionpro
Category	PBX
Language	English