49 Matrix VISIONPRO System Manual
• To configure the same rotation method for all the station groups, dial,
4705-*-Rotation Method
• To assign default stations to a station group, dial,
4701-1-Station Group-#
Where,
Station group is from 00 to 15.
• To assign default stations to all station groups at once, dial,
4701-*-#
• Exit SE mode.
Example 1:
Program the system to meet the following requirements,
• Marketing department is frequently accessed by callers using DID facility.
• Marketing department has four stations which are 21, 22, 23 and 24 (s/w ports 00, 01, 02 and 03).
• The stations should ring in a sequence which are 21, 22, 23, 24.
• Station 21 should ring for 20 seconds.
• If no reply, 21 should continue ringing and 22 should also ring for 10 seconds.
• If no reply, 21 should continue ringing and 23 should also ring for 15 seconds.
• If still no reply, 21 should continue ringing and 24 should also ring for 20 seconds.
• Call traffic should be distributed equally on all four destinations.
Solution. The requirement is for department call. Hence a station group for this purpose should be formed.
Dial following commands in SE mode,
4702-1-00-0-00
4702-1-00-1-01
4702-1-00-2-02
4702-1-00-3-03
4703-1-00-0-20
4703-1-00-1-10
4703-1-00-2-15
4703-1-00-3-20
4704-1-00-0-1
4704-1-00-1-0
4704-1-00-2-0
4704-1-00-3-0
4705-1-00-1
To configure this station group as department group, refer “Department Call”.
Example 2:
Program a station group to meet following requirements,
• A company has eight stations 21, 22, 23, 24, 25, 26, 27, 28 (Software port numbers 00, 01, 02, 03, 04, 05,
06, 07).
• Call on trunk1 should land on station 21, 22, 23, 24 in Day time and on station 21, 22, 27, 28 in Night time.
• In Day time, each station should ring for 20 seconds. Calls should always land on station 21 first.
1 Fresh call lands on a station following the rotation method
Rotation Method Meaning
To Next Page
Loading...
Need help?
General
