Meggitt vibro-meter VM600 - 5 Service and Support; Contacting Us; Technical Support; Sales and Repairs Support

Document reference MAVM600MK2MPS-QS/E QUICK START MANUAL
Edition 2 - February 2021 VM600
Mk2
machinery protection system (MPS)
5-1
Contacting us
SERVICE AND SUPPORT
5 SERVICE AND SUPPORT
5.1 Contacting us
Meggitt’s worldwide customer support network offers a range of support, including
5.2 Technical support and 5.3 Sales and repairs support. For customer support, contact your
local Meggitt representative. Alternatively, contact our main office:
Customer support department
Meggitt SA
Route de Moncor 4
Case postale
1701 Fribourg
Switzerland
Telephone: +41 26 407 11 11
Email: energysupport@ch.meggitt.com
Website: www.meggittsensing.com/energy
5.2 Technical support
Meggitt’s technical support team provide both pre-sales and post-sales technical support,
including:
• General advice
• Technical advice
• Troubleshooting
• Site visits.
NOTE: For further information, contact your local Meggitt representative or Meggitt SA
(see 5.1 Contacting us).
5.3 Sales and repairs support
Meggitt’s sales team provide both pre-sales and post-sales support, including advice on:
• New products
• Spare parts
• Repairs.
NOTE: If a product has to be returned for repairs, then it should be accompanied by a
completed Energy product return form. See 5.4 Repairs and returns.