46 TS571W Installation Instructions
Visual Feedback Possible Diagnosis Check/Solution
The unit will not run 1) Closed / open limit not
programmed
2) Transmitter not
programmed
3) Battery issues
4) Arm problem
h Program closed / open limit, see pages 36-37
h Program transmitter
h Check fuses
h Battery harness connections
h Battery under load or inadequate charge
h Check arm connections to control board, and then turn the system off
and back on. If there is a click and no movement, there is an issue
with the arm or power cable.
The unit stops before
reaching the proper open or
close position.
Limit position not adjusted/set
correctly
The unit is receiving a stop
command
Hardware not positioned correctly
h Reset the extended limit position. Note: if this problem has occurred,
make sure the resetting of limit(s) begins with the operator arm fully
retracted. Do not spin the tube out by hand in order to attach it to the
gate bracket.
h Adjust the arm’s retracted position by moving or repositioning the
hardware.
h Adjust the arm hardware (this would correct the retracted position of
the arm)
h Check for a triggered (stuck) transmitter or accessory by removing
batteries from all other wireless accessories.
The unit reverses before
completing an open or close.
Gate/unit has sensed an
obstruction
h Path of gate
h Gate for Level and Plumb
h The gate requires maintenance, it is to difcult to move.
h Adjust Force Factor
h For diagnostic purposes disconnect the external obstruction detection
devices, if the unit works troubleshoot these devices.
h Arm rev. counter
h Arm power cable connections.
The auto close seems to be
working in reverse and/or
accessories not operating
properly
Dip switch 1 in the wrong
position, or was not updated by
the system.
h Turn unit off then back on
h Move dip 1 to the correct position and then turn unit off then back on.
h Check accessories and connections
F1 fuse (top left) blown Transformer or solar wired to
board incorrectly
h Correct wiring
h Replace fuse
F2 fuse (bottom left fuse)
blown
Battery or Batteries connected
incorrectly
h Check battery connections and harness, ensure the battery is
connected red to red (+) and black to black (-)
h Replace F2 fuse and harness fuse if blown
Harness fuse blown Battery or Batteries connected
incorrectly
h Check battery connections and harness, ensure the battery is
connected red to red (+) and black to black (-)
h Replace harness fuse and F2 fuse if blown
Additional information can be found by contacting Nortek Security & Control.
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