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Chapter5 Troubleshooting
Image quality is poor
This section describes the corrective actions to be taken in case the image quality is not satisfactory.
Take remedy for particular problems with image quality. If the remedy does not work, contact your local distributor, our
sales office or our call center.
Nozzle is clogged
When nozzle clogging is not dissolved even after the head cleaning referring to P.2-11, make sure the following
operations.
Wash the head nozzle by the operations of P.4-8.
Wash the head nozzle surface by the operations of P.4-11.
Phenomenon Measures
White lines / blur / dark stripes (in the
direction of travel of the heads)
(1) Execute the head cleaning. ( P.2-11)
(2) Perform maintenance of the inside of the station. ( P.4-7)
(3) Execute the [FEED COMP.] function. ( P.3-5)
(4) If any pieces of paper or dust is attached on the path of the heads such as
media press, remove it.
Characters are double- or triple-printed in
the media feed direction
(1) Execute the [FEED COMP.] function. ( P.3-5)
Disagreement in print positions between
outward trip and homeward trip
(1) Execute the [DROP POSITION] function. ( P.3-6)
Ink drops falling on media during printing
(1) Execute the wiper cleaning. ( P.4-7)
(2) Execute the ink cap cleaning. ( P.4-7)
(3) Clean around the head. ( P.4-11)
(4) Execute the head cleaning [NORMAL]. ( P.2-11)
(5) Set the INTERVAL WIPING operation. ( P.3-9)