5-6
5.6.9 Data Storage Failure
Symptoms Possible Cause Troubleshooting
Fails to review
archived patient
data
Abnormal patient admitting Admit the patient properly.
SD card full; unavailable for
more patient data
Delete garbage patient data, remove the
related alarm, and readmit the patient.
The main board failed. Replace the main board.
SD card failure
SD card not formatted Format the SD card.
SD card failure Replace the SD card.
SD card is locked Unlock the SD card.
Main board defective Replace the main board.
5.6.10 Wired Network Related Problems
Symptoms Possible Cause Troubleshooting
Unable to connect
the wired network
Incorrect LAN cable
connection
Check LAN cable connection. LAN cable shall not
be longer than 50 m.
Incorrect IP address
configuration
Check for IP address conflict. If yes, reconfigure
the IP address.
Cable defective
1. Check that the cable between the power
management board and main board is correctly
connected.
2. Check that the cable between power
management board and interface board is
correctly connected.
The connector board
failed.
Replace the connector board.
Power management
board defective
Replace the power management board.
The main board
failed.
Replace the main board.
The monitor is
frequently off line or
disconnects from
the network.
Incorrect LAN cable
connection
Check LAN cable connection. LAN cable shall not
be longer than 50 m.
The monitor is
connected to a LAN
but cannot view
other patients
under the View
Others mode
Incorrect LAN cable
connection
Check LAN cable connection. LAN cable shall not
be longer than 50 m.
Excessive requests
for viewing the
monitor at the same
time
A monitor can only be viewed by 4 other
monitors at the same time under the View Others
mode. The excessive view requests system will be
ignored.
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