5-7 
Symptoms  Possible Cause  Troubleshooting 
Incorrect IP address 
configuration 
Check for IP address conflict. If yes, reconfigure 
the IP address. 
 
5.6.11 Wi-Fi Related Problems 
Symptoms  Possible Cause  Troubleshooting 
The monitor is 
frequently off 
line or 
disconnects 
from the Wi-Fi 
network. 
The Wi-Fi signal is unstable in the 
operating area. 
Check the signal quality of the 
hospital Wi-Fi network. 
The monitor's Wi-Fi antenna is detached 
or not properly connect the Wi-Fi 
module. 
Disassemble the monitor and fix 
the Wi-Fi antenna. 
Antenna damaged  Replace the Wi-Fi antenna. 
Wi-Fi module defective  Replace the Wi-Fi module. 
Unable to 
connect the 
Wi-Fi network. 
Incorrect IP address configuration 
Check for IP address conflict. If 
yes, reconfigure the IP address. 
The Wi-Fi signal is unstable in the 
operating area. 
Check the signal quality of the 
hospital Wi-Fi network. 
The monitor's Wi-Fi antenna is detached 
or not connect the Wi-Fi module. 
Fix the Wi-Fi antenna. 
Antenna damaged  Replace the Wi-Fi antenna. 
Wi-Fi module defective  Replace the Wi-Fi module. 
Main board defective  Replace the main board. 
 
 
5.6.12 Module defective 
Symptoms  Possible Cause  Troubleshooting 
Failed to connect the 
external parameter 
modules 
Module defective 
1. Check that the cable between the external 
converter board inside the module and the 
converter board is correctly connected. 
2. Replace the converter board. 
Main unit defective 
1. Check that the cable between the main 
board and power management board is 
correctly connected. 
2. Replace the power management board. 
3. Replace the main board. 
Module can be 
loaded, but "XX 
communication 
stopped" is reported 
Cable defective 
inside the module 
Check the cables connecting the converter 
board and corresponding parameter module. 
Parameter module 
defective 
Replace the corresponding module.