Moneris Go Plus - Table of Contents

Moneris® Go Plus: Using Your Terminal 1
Contents
Setting up your terminal ..................................................................................................................................... 2
Moneris Go Plus ......................................................................................................................................... 3
Hardware - Front of terminal ............................................................................................................................. 3
Hardware - Rear of terminal ............................................................................................................................... 3
On-screen buttons .............................................................................................................................................. 4
Navigating the terminal ...................................................................................................................................... 4
The Main menu................................................................................................................................................... 5
Signing in............................................................................................................................................................. 6
Forgot your password? ....................................................................................................................................... 6
Signing out .......................................................................................................................................................... 7
Wireless communication: 4G and Wi-Fi ....................................................................................................... 8
Network status indicator .................................................................................................................................... 8
Signal strength indicator for cellular communication ........................................................................................ 8
Battery use ................................................................................................................................................. 9
Helpful hints ....................................................................................................................................................... 9
Battery status indicators..................................................................................................................................... 9
Power on ............................................................................................................................................................. 9
Power saving mode ............................................................................................................................................ 9
Restart ..............................................................................................................................................................10
Power off ..........................................................................................................................................................10
Card entry options .................................................................................................................................... 11
Transactions ............................................................................................................................................. 12
Transaction guidelines ......................................................................................................................................12
Purchase ...........................................................................................................................................................13
Purchase – Card not present ............................................................................................................................17
Purchase - Partial approval ...............................................................................................................................21
Purchase - Cash .................................................................................................................................................23
Pre-authorization ..............................................................................................................................................24
Pre-authorization – card not present ...............................................................................................................27
Pre-authorization – Completion or void ...........................................................................................................28
Refund ..............................................................................................................................................................32
Independent refund .........................................................................................................................................36
Independent refund – card not present ...........................................................................................................39
Void ...................................................................................................................................................................40
Balance inquiry .................................................................................................................................................44
Receipts ................................................................................................................................................... 45
Customer copy .............................................................................................................................................................. 45
Merchant copy .............................................................................................................................................................. 45
Reprinting receipts ....................................................................................................................................................... 46
Purchase receipt example ............................................................................................................................................ 47
Partial approval receipt ................................................................................................................................................ 47