Troubleshooting Procedures: Power-Up Self-Check Diagnostics and Repair (Not for Field Use) 4-5
4.5 Power-Up Self-Check Diagnostics and Repair (Not for Field Use)
Table 4-5 lists additional action items that can be used for the diagnosis and resolution of the error 
codes listed in Table 4-4.
1E/10 Collaborative device is connected to the radio but the 
collaborative feature is not enabled in the codeplug.
Contact your Motorola 
Sales Representative/
Partner on how to add 
Collaborative feature to 
your radios.
Note: If the corrective action does not fix the failure, send the radio to the depot.
Table 4-5.  Power-Up Self-Check Diagnostic Actions
Error Code/ Error 
Message
Diagnostic Actions
01/02 This non-fatal error will likely recover if the radio's power is cycled. In the event that this 
does not resolve the issue, the radio should be reflashed. If the error remains, send the 
radio to depot.
01/12 The radio should be sent to the depot for reflashing of the security codeplug.
01/20 Cycling radio power should resolve this issue. 
01/22 The radio should be sent to the depot for reflash of the tuning codeplug followed by 
retuning of the radio.
01/81 The radio should be sent to the depot for reflashing of the host code.
01/82 The radio should be sent to the depot for reflashing of the radio codeplug.
01/88 Reflashing of the radio should first be performed. If this fails to resolve the issue, send 
the radio to depot.
01/90 Cycle power to radio. Continued failure indicates a likely IC failure In this event, radio 
should be sent to the depot for isolation and repair of the problem IC.
01/92 The radio should be sent to the depot for reprogramming of the security codeplug.
01/93 The radio should be sent to the depot for reflashing of the host code.
01/98 Send radio to the depot.
01/A2 The radio should be sent to the depot for reflashing of the tuning codeplug followed by 
re-tuning of the radio.
02/81 The radio should be sent to the depot for examination.
02/88 Cycle power to the radio. If this does not fix the problem, then the radio should be sent 
to the depot for reflashing of the DSP code.
02/90 Cycle power to the radio. If this fails to fix the problem, then the radio should be sent to 
the depot for reflashing of the DSP code.
Table 4-4.  Power-Up Self-Check Error Codes (Continued)
Error Code/ Error 
Message
Description Corrective Action