MUTOH Rockhopper 3 User Manual

Troubleshooting
10 AP-74700 – Rev. 1.0 – 10/03/2008
(5) Check the up and
down operation of
the solenoid via
“Life/Cutter” of the
self-diagnostic
function.
a) The solenoid
moves up and down:
Check the cutter’s
down position
relative to the cutter
groove.
b) It does not move
up and down.
• OK: The cutter’s
service life is
reached or it is
damaged.
Replace the
cutter.
NG: Adjust the
position of the cutter
holder.
• The connectors
may have poor
contacts.
• Check the
connections of
the following
connectors :
CR board : J235
CR board : J201 –
J216
Mainboard : J137 –
J152
→ Please refer to
the User’s Guide
→ Cutter
adjustment
→ Replacing the
CR board
assembly.
→ Replacing the
Mainboard
assembly,
HDD_Extension
board assembly,
HEAD_DRV board
assembly and
cooling fan
assembly.
(6) Open CR cable,
faulty solenoid
assembly, faulty
board assembly,
etc., may be the
cause.
• Replace the
Flatcables.
• Replace the
solenoid
assembly
• Replace the CR
board assembly
• Replace the
Mainboard
assembly.
• Replacing the
steel bearer,
tube guide, CR
tapes power
cable and ink
tube.
• Replacing the
cutter holder,
cutter spring,
cutter cap,
solenoid
assembly and
solenoid spring
• Replacing the
CR board
assembly
• Replacing the
Mainboard
assembly,
HDD_Extensio
n board
assembly,
HEAD_DRV
board
assembly and
cooling fan
assembly.
4 End of Roll Displayed when the
end of the roll paper is
detected during the
use of roll paper. This
is released when the
lever has been set to
(1) Check if the
message is still
displayed after
turning the power off
and then back on
again.
If the message is
displayed : go to
step (2)

MUTOH Rockhopper 3 Specifications

General

Brand	MUTOH
Model	Rockhopper 3
Category	Printer
Language	English