MUTOH DrafStation RJ-900X

Questions and Answers

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Susan MartinezAug 15, 2025
Why can't I install the MUTOH DrafStation RJ-900X Printer driver?
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  traceywhiteAug 15, 2025
  If you cannot install the MUTOH Printer driver: * Check if printers are added and try installing the printer driver again. * Ensure the CD-ROM file name contains "*.INF" and correctly specify the CD-ROM or the drive/folder containing the driver program before reinstalling.
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Justin RobinsonAug 18, 2025
Why is my MUTOH Printer not actuating after I turn it on?
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  Gregory ScottAug 18, 2025
  Your MUTOH Printer might not actuate after being powered on due to several reasons: * The power cable might not be properly connected to the plug; ensure it is securely connected. * The AC power supply might not be set for the specified voltage; try connecting the cable to another outlet. * The front cover might be open, or the media loading lever might be up; close the front cover and lower the media loading lever. * The waste fluid box might not be fully inserted; ensure it is fully inserted.
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tina47Aug 21, 2025
What to do if my MUTOH Printer doesn't work after setting the media?
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  liupaulAug 21, 2025
  If your MUTOH Printer doesn't work after setting the media, check the following: * Ensure the front cover is closed and the media loading lever is down. * Make sure the media is loaded straight. * Verify that the ink cartridge is inserted. * Confirm that you are using the dedicated media. * Ensure the printer is used in the specified environment, avoiding direct sunlight or other unsuitable conditions.
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Jennifer SmithAug 25, 2025
How to fix MUTOH Printer when it cannot perform ink initial filling?
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  Jason WalkerAug 26, 2025
  If your MUTOH Printer cannot perform ink initial filling, check the following: * Ensure the front cover is closed and the media loading lever is down. * Verify that all four ink cartridges are fully inserted. * Confirm that the waste fluid box is fully inserted.
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Alexis OrtizAug 28, 2025
Why does the media deviate or tear during initialization on my MUTOH DrafStation RJ-900X?
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  medinakristenAug 28, 2025
  The media may deviate or tear during initialization of your MUTOH Printer due to: * Not using the dedicated media; ensure you are using the correct media. * Incorrect loading position of the media; set the media correctly. * Incorrectly set scroller; adjust the scroller to the correct setting. * Foreign materials such as paper attached to the pressurizing roller; clean the roller. * Using the printer in an environment other than the one specified; use the printer in the specified environment. * Loading sheet media; set the media size detection method to "Vert." or "Hori.". * Using folded, torn, or rolled media; replace the media. * Media curling or floating; use dedicated media or adjust settings in the MediaSet Menu (Media and Stiffness).
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Tommy DixonAug 31, 2025
What to do if ink does not come out after initial filling on MUTOH DrafStation RJ-900X?
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  Michael RuizSep 1, 2025
  If ink does not come out after initial filling on your MUTOH Printer: * If the ink cartridge is cool or frozen, leave it at room temperature for at least 3 hours and perform cleaning several times. * If the power was turned off during initial filling, turn the power on again and continue initial filling. * If normal printing cannot be performed after initial filling, perform cleaning several times, checking after each attempt.
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Randy WoodsSep 4, 2025
How to resolve no response when USB cable is connected to MUTOH DrafStation RJ-900X?
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  Kenneth SanchezSep 4, 2025
  To resolve the issue of no response when the USB cable is connected to your MUTOH Printer: 1. Remove the USB cable. 2. Turn the printer OFF. 3. Turn the printer ON. 4. Connect the USB cable.
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Alicia BakerSep 7, 2025
Why can't I use my computer in online mode via LAN with my MUTOH DrafStation RJ-900X?
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  Andrew SmithSep 7, 2025
  If you cannot use your computer in online mode via LAN with your MUTOH Printer: * Ensure the network interface cable is correctly connected. * Verify that the network settings are configured correctly. * Match the printer's network settings with the computer's environment. * If the Data lamp on the operation panel does not turn on after sending graphics data from the computer, contact the computer manufacturer.
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David ShawSep 12, 2025
Why can't I use the computer in online mode via USB with my MUTOH Printer?
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  John PhillipsSep 12, 2025
  If you cannot use the computer in online mode via USB with your MUTOH Printer: * Ensure the USB cable is connected correctly. * If the Data lamp on the operation panel does not turn on after sending graphics data, contact the CAD or computer manufacturer. * Match the command setting of the printer to the environment of the CAD and driver.