MUTOH ValueJet 1604 - User Manual

Questions and Answers

W
Wesley HarrisAug 19, 2025
What to do if my MUTOH ValueJet 1604 displays '[KCMY] No Cartridge'?
- M
  Michael HarringtonAug 19, 2025
  If the message appears, refer to action in check item No. 2. Remove all cartridges and lightly push the switch of ink NOT sensor assembly (K, C, M, Y) with something with a flat tip such as a ballpoint pen to check that the display of "[KCYM] INK NOT" changes. Reconnect the following connectors: MAIN board J43 and HEATER JUNCTION board connectors J5(K), J6(C), J7(M), and J8(Y). If the ink color displayed as "Ink End" changes after replacing the connector, the ink sensor assembly is damaged and should be replaced. If the ink color displayed as "Ink End" does not change after replacing the connector, the Main board assembly may be damaged and should be replaced.
S
Samantha SmithAug 21, 2025
How to resolve 'Media skew error' on a MUTOH ValueJet 1604?
- M
  Michele NashAug 21, 2025
  If this error is caused by user's inappropriate media setting, instruct correct media setting procedure. Check the connection of the following MAIN board assembly connectors: Suction fan 1 cable J25, Suction fan 2 cable J26, Suction fan 3 cable J28, and Suction fan 4 cable J29. Replace the suction fan assembly and the cable of the suction fan that does not operate normally. Remount it at the specified position. Apply grease (G501) to the pressure cam and make adjustment.
A
Amanda JacksonAug 25, 2025
How do I fix a MUTOH Printer when it says 'Set media'?
- W
  Walter Oconnor DDSAug 25, 2025
  To fix this, correctly connect the front cover R sensor assembly cable to the MAIN board assembly connector J38, and the front cover L sensor assembly cable to the MAIN board assembly connector J40. Lubricate the pressure cam. Adjust the lever sensor assembly position. Clean the sensor face using a swab. Correctly connect the lever sensor assembly cable to the MAIN board assembly connector J30. If problems persist, replace the panel unit assembly or the panel cable.
T
Thomas BryantAug 26, 2025
What to do if my MUTOH ValueJet 1604 shows 'Check Life [Head]'?
- D
  Daniel HoldenAug 27, 2025
  Replace the head as necessary and clear the counter after replacement.
H
hmartinezAug 28, 2025
What to do if my MUTOH Printer displays 'Check Life [Pump]'?
- L
  Linda FloresAug 28, 2025
  Replace the pump as necessary and clear the counter after replacement.
S
Susan PierceAug 30, 2025
What does 'Transfer failed Data format error' mean on MUTOH ValueJet 1604 and how to fix it?
- D
  David HartAug 30, 2025
  After confirming the data format, install the firmware again.
R
Randy WardSep 1, 2025
What does 'Transfer failed Aborted by the HOST' mean on MUTOH ValueJet 1604 Printer and how to fix it?
- J
  Joshua BaileySep 1, 2025
  Transfer the firmware again.
J
Jacqueline ClineSep 3, 2025
What does 'Transfer failed Data timeout' mean on MUTOH ValueJet 1604 Printer and how to fix it?
- M
  macdonaldmarthaSep 3, 2025
  After resolving the underlying issue causing the timeout, transfer the firmware again.
C
Charles WilliamsSep 6, 2025
What does 'Check Life [CR Motor]' mean on MUTOH ValueJet 1604 and how to fix it?
- D
  Dustin SpencerSep 6, 2025
  Replace the CR motor as necessary and clear the counter after replacement.
J
jeffrey63Sep 8, 2025
What does 'Transfer failed Check-sum error' mean on MUTOH ValueJet 1604 Printer?
- S
  Stephanie AndersonSep 8, 2025
  First, transfer the firmware again. If the error message is still displayed, check if the transferred firmware is an appropriate file.

Summary

Important Notice

Warranty Limitations

VJ-1604 MAINTENANCE MANUAL ERRATA

1 Safety Instructions

1.2 Warnings, Cautions and Notes

Explains safety terms like WARNING, DANGER, NOTE, and TIP.

1.3 Important Safety Instructions

Provides general safety instructions for equipment use.

1.4 Warning Labels

Explains handling, locations, and types of warning labels.

8 Maintenance

8.2 Periodical Services

8.3 Part Life Information

8.4 Jigs and Tools

8.5 Lubrication;Bonding

9 Troubleshooting

9.2 Troubleshooting with Error Messages

Describes messages displayed upon error occurrence and corrective actions.

9.3 Troubleshooting Without Error Messages

Addresses errors that occur without displaying error messages.

2 Product Overview

2.2 Features

2.3 Part Names and Functions

Explains the names and functions of various plotter parts.

3 Specifications

3.2 Product Specifications

4 Parts Replacement

4.2 Removing Covers

Describes the procedures for replacing covers on the plotter.

4.3 Replacing Covers

4.3.1 Replacing Panel Unit

Details the procedure for replacing the panel unit.

4.4 Replacing Board Base (X Rail Section)

4.4.1 Opening Board Box 64

Explains how to open the board box 64 for access.

4.5 Replacing Board Base Section (Y Rail Section)

4.5.1 Replacing Heater Junction Board Assembly

Details how to replace the heater junction board assembly.

4.6 Replacing X Rail Section

4.6.1 Replacing PF Speed Reduction Belt

Details how to replace the PF speed reduction belt.

4.7 Replacing Y Rail Section

4.7.1 Replacing Steel Belt

Details how to replace the steel belt, requiring two people.

4.8 Replacing Cursor Section

4.8.1 Releasing Head Lock

Explains how to release the head lock with the power turned off.

4.9 Replacing Maintenance Section

4.9.1 Removing Maintenance Inner Cover

Explains how to remove the maintenance inner cover.

4.10 Replacing IH Section

4.10.1 Replacing Ink ID Board Assembly

Details how to replace the ink ID board assembly.

5 Self-Diagnosis Mode

5.3 Operations in Self-Diagnosis Mode

Explains how to operate in self-diagnosis mode and lists items.

5.4 Platen Adjustment Menu

Allows setting pre-heater and platen heater temperature for adjustment.

5.5 Inspection Menu

Performs inspections on circuit boards, sensors, and fans, displaying history.

5.6 Ink Charging Menu

Allows charging ink for the print heads, including initial and small amounts.

5.7 Adjustment Menu

Enables alignment of printing position and media feed correction.

5.8 Cleaning Menu

Allows cleaning ink from the print heads using different modes.

5.11 Parameter Menu

Allows modification of set values for adjustment items like initialization and update.

5.13 Endurance Running Menu

Performs endurance running tests on mechanicals and the head.

5.15 ExControl Menu

Diagnoses equipment on the controller board, checking version, sensors, fans, and history.

5.2 Preparation

5.2.2 Starting Up

Explains how to start up the self-diagnosis function.

5.3.2 Diagnosis Items in Self-Diagnosis Menu

5.4 Platen Adjustment Menu

5.5 Inspection Menu

5.5.3 Operation Panel Menu

Checks functions of operation panel keys, LCD, and LEDs.

5.5.4 Sensor Menu

Displays sensor status and provides replacement/adjustment references.

5.5.7 History Menu

Checks maintenance and serious error history, and initializes error history.

5.6 Ink Charging Menu

5.7 Adjustment Menu

5.7.1 Head Nozzle Check Menu

Prints patterns to check ink discharge performance of head nozzles.

5.7.2 Skew Check Menu

Feeds paper to check skew size using sensor and media edge differences.

5.7.3 Head Slant Check Menu

5.7.4 Voltage Adjustment

5.7.5 Uni-D;Bi-D Low;High Adjustment

5.7.6 Side Margin Adjustment Menu

5.7.7 Test Printing Menu

5.7.8 HeadWash Menu

5.7.10 Software Counter Initialization Menu

5.8 Cleaning Menu

5.11 Parameter Menu

5.11.1 Parameter Initialization Menu

5.11.2 Parameter Update Menu

5.13 Endurance Running Menu

5.13.1 CR Motor Endurance Menu

5.13.2 PF Motor Endurance Menu

5.13.3 Pump Endurance Menu

5.13.4 Print Head Endurance (Nozzle Print) Menu

5.13.5 General Endurance Menu

5.13.6 Endurance Running Check Menu

5.15 ExControl Menu

5.15.2 Sensor

5.15.4 Heater

5.15.5 History

6 Maintenance Mode 2

6.2 Operations in Maintenance Mode 2

6.3 Maintenance Menu

6.3.1 Counter Display Menu

6.3.2 Counter Initialization Menu

7 Adjustment

7.2 Adjustment Item

7.3 Working with Dedicated Network Software

7.4 Steel Belt Tension Adjustment

7.5 PF Speed Reduction Belt Tension Adjustment

7.6 PF Encoder Assembly Position Adjustment

7.7 CR Speed Reduction Belt Tension Adjustment

7.8 Head Accuracy Adjustment

7.8.1 Head Alignment (Horizontal Height)

Explains procedure to adjust head slant in horizontal direction.

7.8.2 Head Alignment (Vertical Slant)

Describes procedure to adjust head slant in vertical direction.

7.9 PG Height Adjustment

7.9.2 Adjustment Procedure

Details the steps for performing carriage height adjustment.

7.10 P_EDGE Sensor Sensitivity Adjustment

7.10.2 Adjustment Procedure

Details the steps for adjusting P_EDGE sensor sensitivity.

7.11 P_REAR Sensor Sensitivity Adjustment

7.11.2 Adjustment Procedure

Details the steps for adjusting P_REAR sensor sensitivity.

MUTOH ValueJet 1604 Specifications

General

Print Resolution	1440 x 1440 dpi
Ink Type	Eco-Solvent Ink
Print Technology	Piezo inkjet
Ink Colors	CMYK
Media Types	Vinyl, banner, canvas
Connectivity	USB 2.0, Ethernet
Media Handling	Roll-to-roll
Operating Systems	Windows 7