MUTOH ValueJet 1604 - Printing Problems

9 Troubleshooting VJ-1604 Maintenance Manual
Rev.-05 9-42
9.3.3 Printing Problems
Table 9-9 Symptoms, Check Items and Actions for Printing Problems
No. Symptom Check item Action Reference
1 Machine cannot print
sequentially.
1. Printer driver may be
defective.
Update printer driver. "7.3.5
Firmware
Installation"
p.7-16
2. Program ROM may be
defective.
Update firmware. "7.3.5
Firmware
Installation"
p.7-16
3. Main board assembly
may be damaged.
Replace MAIN board
assembly.
"4.4.7
Replacing
MAIN Board"
p.4-49
2 Media feed after
printing is excessive.
1. Is P_REAR sensor
assembly judged as
normal when checked
through "Test 4:
Sensor" of self-
diagnosis function?
• Reconnect MAIN board
assembly connector J42.
• Replace P_REAR sensor
assembly.
"4.4.7
Replacing
MAIN Board"
p.4-49
"4.6.5
Replacing
P_REAR
Sensor
Assembly"
p.4-66
2. Program ROM may be
defective.
Update firmware. "7.3.5
Firmware
Installation"
p.7-16
3. Main board assembly
may be damaged.
Replace MAIN board
assembly.
"4.4.7
Replacing
MAIN Board"
p.4-49