Troubleshooting
40 AP-74700 – Rev. 1.0 – 10/03/2008
3.3 INITIAL MACHINE STARTUP-RELATED PROBLEMS
A simplified, automatic procedure for loading the appropriate cleanings and inks has been developed and is
executed via firmware.
This makes it easier for the customer to load the correct liquids inside the printer. The big advantage of the
smart-chip management system is that it can identify, if the correct cartridge inserted. It also assures that
the correct procedure is followed like described in the user’s manual. So there is a double security!
This procedure is of utmost importance as not all solutions and inks are directly compatible. If not-
compatible solutions and inks are mixed, the heads and ink tubings inside the printer might block resulting in
replacement and a lot of work.
3.3.1 Ink and cleaning compatibility-Chart
Water-based solution STL-Liquid (Eco Solvent Cleaning) ECO Solvent Ink
Water-based
solution
Compatible Compatible
NOT Compatible
STL-Liquid (Eco
Solvent CLN)
Compatible Compatible Compatible
Mild Solvent
Cleaning
NOT Compatible
Compatible
NOT Compatible
Mild Solvent Ink
NOT Compatible NOT Compatible NOT Compatible
As you can see in the chart, ECO-Solvent Inks, are also NOT compatible with either water-based, either,
Mild solvent Cleanings or Ink. So avoid the mixture of these solutions in any case inside the machine’
tubings and heads!
Brand-new machines are shipped are standard delivered with a water-based solution:
• Inside the ink-tubings
• Inside the dampers
• Inside the heads
The chart shows that water-based solution and solvent inks are NOT compatible!
When Solvent inks are mixed with water-based solution, the pigments of the ink will decay and it will block:
• The ink tubings
• The dampers
• The heads
To avoid this, multiple cleaning cycles are required to convert the machine into the correct configuration.
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