MUTOH Rockhopper 3 User Manual

Troubleshooting
9 AP-74700 – Rev. 1.0 – 10/03/2008
(4) Check the
Flatcables for
skewed insertion.
• Redo the
connections of
the following
connectors :
• CR board : J201
– J216
• Mainboard : J137
– J152
• Replacing the
Mainboard
assembly,
HDD_Extensio
n board
assembly,
HEAD_DRV
board
assembly and
cooling fan
assembly.
(5) The Flatcables
from the mainboard
to the head board
may be damaged.
• Replace the
Flatcables.
• Replacing the
steel bearer,
tube guide,
Flatcable and
ink tube.
(6) The CR board
assembly may be
damaged.
• Replace the CR
board assembly.
• Replacing the
CR board
assembly.
(7) The Mainboard
assembly may be
damaged.
• Replace the
Mainboard
assembly.
• Replacing the
Mainboard
assembly,
HDD_Extensio
n board
assembly,
HEAD_DRV
board
assembly and
cooling fan
assembly.
2 Paper Slant The paper is fed
askew.
(1) Reset the paper
and check if the
condition recurs.
• If this is caused
by incorrect paper
setup, explain the
correct paper
setup procedure.
-
(1) Check the cutter
grooves for
accumulated paper
dust and slip.
• Remove the
accumulated
paper dust along
the direction of
the grooves.
• Please refer to
the User’s
Guide.
(2) Has the cutter
cap securely been
installed?
• Reset the cutter
cap securely
• Please refer to
the User’s
Guide.
(3) Check the
cutter’s up and down
sliding operation.
• If it does not rise
Go to step (4)
• If it rises : Go to
step (5)
3 Paper Cut Error Even though cutting
operation was
performed, the paper
was not completely cut
and removed.
(4) Check if the
cutter drops to the
bottom end under its
own weight when the
cutter has been
installed without the
cutter spring.
• If it drops: The
cutter spring may
have a problem.
Replace the
cutter spring while
referring to the
unfolded view.
• If it does not drop:
The cutter may
have a problem.
Replace the
cutter. If the
cutter does not
drop after
replaced, replace
the cutter holder.
→ Replacing the
cutter holder, cutter
spring, cutter cap,
solenoid assembly
and solenoid
spring.

MUTOH Rockhopper 3 Specifications

General

Brand	MUTOH
Model	Rockhopper 3
Category	Printer
Language	English