CALLING
11 -162 DT900/DT900S Series Phone User Guide
A Speed Dial/Personal Directory entry is not working correctly
• For any speed dial or Personal Directory numbers that are configured to call an
outside/external telephone number, verify that you have to outside calling code
programmed at the start of the number entry, and that your account is authorized to call
external numbers.
IMPORTANT NOTE ON USER SETTINGS FOR THE
DT930 (ITK-8TCGX) AND THE DT930S (ITK-32TCGS)
The DT930 (ITK-8TCGX) and the DT930S (ITK-32TCGS), use a different option for
User Settings than all of the other models documented in this manual that use Option
3 for User Settings.
The ITK-8TCGX and ITK-32TCGS phone models use
1 User Settings.
To access User Settings on the ITK-8TCGX and ITK-32TCGS
1 Press the Menu key.
2 Select the Multi settings icon.
Figure 11.7 Multi settings icon
3 Press the Settings icon.
Figure 11.8 Settings icon
4 Select 1 User Settings.
Telephone numbers from the Personal Directory or
Call History are not dialing correctly
The Dial Preference settings on your phone determine whether or not the phone dials
numbers directly from the Personal Directory or Call History, or if you are allowed to
edit the numbers before they are dialed. If you are trying to dial from the Call History
and numbers require an outside access code, you may want to set your Dial
Preferences so you can edit numbers before they are dialed. If you only use Personal
Directory entries that are programmed with the outside access code, you can set your
phone so you do not need to confirm when a number is dialed.
1 Press the Menu key.
2 Select 3 User Settings.
3 Select 7 Edit Before Dialing.
4 Select your dialing preference.
• 1 Disable: When dialing from the Personal Directory or Call History, numbers
will be dialed as they appear in the Personal Directory or Call History. If your
system requires an outside line access code, you may not be able to dial entries
using the Call History.