NETGEAR DGN3500 User Manual

102 | Chapter 7: Troubleshooting
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 User Manual
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When
power is first applied, verify that the Power LED is on.
2. Af
ter approximately 10 seconds, verify the following:
a. The L
AN port LEDs are lit for any local ports that are connected.
b. The ADSL Lin
k LED is lit.
If the ADSL link LED is lit, a link has been established to the connected device. If a LAN
port is conne
cted to a 100 Mbps device, verify that the port’s LED is green. If the port is
10 Mbps, the LED is amber.
If any of these conditions does not occur, refer to the appropriate following section.
“Welcome” Page Displays instead of Router Management
Interface
This situation can occur if the CD Setup Wizard does not complete successfully; the unit will
stay in “Wizard Mode”. If the “Welcome” page displays instead of the Router Management
interface when you try to go to the Internet or log into the Router Management interface, you
can bypass the wizard using one of the following methods:
• Lo
g into the Router Management interface at http://routerlogin.com/basicsetting.htm.
• Perfo
rm a factory reset to take the router out of “Wizard Mode” altogether.
Power LED Is Not On
If the Power and other LEDs are off when your router is turned on:
• Make
sure that the power cord is properly connected to your router and that the power
supply adapter is properly connected to a functioning power outlet.
• Check th
at you are using the 12 V DC power adapter supplied by NETGEAR for this
product.
If the error persists, you have a hardware problem and
should contact Technical Support.
Power LED Is Red
When the router is turned on, it performs a power-on self-test. If the Power LED turns red
after a few seconds or at any other time during normal operation, there is a fault within the
router. The Power LED also turns red when you press the Wireless On/Off and WPS buttons
on the side panel of the router simultaneously for 6 seconds, and blinks red 3 times when you
release these buttons. However, in this case, the wireless modem router is working normally.
If the Power LED turns red to indicate a router fault, turn the power off and on to see if the
router recovers.

NETGEAR DGN3500 Specifications

General

Brand	NETGEAR
Model	DGN3500
Category	Wireless Router
Language	English