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Chapter : | 5

N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 User Manual

Accessing the Router’s USB Drive Remotely Using FTP. . . . . . . . . . . .99

Connecting to the USB Drive with Microsoft Network Settings . . . . . . . .100

Enabling File and Printer Sharing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Chapter 7 Troubleshooting

Basic Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

“Welcome” Page Displays instead of Ro

uter Management Interface. .102

Power LED Is Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

LAN or ADSL Port LED Is Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Window Appears Asking You to Reload Firmware

. . . . . . . . . . . . . . . .103

Cannot Log in to the N300 Wireless Modem Router . . . . . . . . . . . . . . . .104

Troubleshooting the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Internet LED is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Troubleshooting PPPoE or PPPoA.

. . . . . . . . . . . . . . . . . . . . . . . . . . .107

Troubleshooting Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Resolving a ‘Reload Firmware’ Message . . . . .

. . . . . . . . . . . . . . . . . .108

Troubleshooting a TCP/IP Network Using the

Ping Utility . . . . . . . . . . . .109

Testing the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . .109

Testing the Path from Your

Computer to a Remote Device . . . . . . . . .110

Restoring the Default Configuration and Password

. . . . . . . . . . . . . . . . .111

Using the Wireless On/Off and WPS Butt

ons to Reset the Router. . . .111

Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Appendix A Technical Specifications

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Factory Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Appendix B Related Documents

Appendix C Notification of Compliance

NETGEAR DGN3500 User Manual

Other manuals for NETGEAR DGN3500