NETGEAR N600 User Manual

Troubleshooting
122
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2
LEDs Never Turn Off
When the wireless modem router is turned on, the LEDs turn on for about 10 seconds and
then turn off. If all the LEDs stay on, there is a fault within the wireless modem router.
If all LEDs are still on 1 minute after power-up:
• Cycle
the power to see if the wireless modem router recovers.
• Press and
hold the Restore Factory Settings button to return the wireless modem router
to its factory settings. See Factory Settings on p
age 130.
If the error persists, you might have a hardware problem and should contact technical support
at www.netgear.com/support.
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet
connection is made, check the following:
• Make
sure that the Ethernet cable connections are secure at the wireless modem router
and at the modem or computer.
• Make
sure that power is turned on to the connected modem or computer.
• Be sure th
at you are using the correct cable:
When connecting the wireless modem router’s Inte
rnet port to a cable or DSL modem,
use the cable that was supplied with the cable or DSL modem. This cable could be a
standard straight-through Ethernet cable or an Ethernet crossover cable.
Wireless LEDs Are Off
If the Wireless LEDs stay off, check to see if the Wireless On/Off button on the wireless
modem router has been pressed. This button turns the wireless radios in the wireless modem
router on and off. The Wireless LEDs are lit when the wireless radio is turned on.
The Push 'N' Connect (WPS) Button Blinks Red
If after you push the WPS function and the button blinks red, check the following:
• Make
sure that you are using the button and not the wireless modem router’s built-in
registrar.
• Check th
at PIN verification has succeeded for the wireless device you are adding to the
wireless network.
• Make
sure you have not pressed the WPS button on the top of the wireless modem router
after disabling the WPS feature (you logged in to the wireless modem router and disabled
this previously).
• Check th
at the wireless modem router is not in the temporary AP setup locked state (if
you are using the wireless repeater function).

NETGEAR N600 Specifications

General

Wi-Fi	Yes
Modulation	CCK, OFDM
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Security algorithms	40-bit WEP, 64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK
Networking standards	IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Maximum data transfer rate	600 Mbit/s
Interface	WLAN
USB version	2.0
Connectivity technology	Wireless
Internal	No
Certification	FCC, CE
Component for	PC/Laptop
Product color	Black
Operating temperature (T-T)	0 - 40 °C
Windows operating systems supported	Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP Home, Windows XP Professional

Weight and Dimensions

Depth	28 mm
Width	87 mm
Height	14 mm
Weight	19 g