Troubleshooting
126
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2
• When entering configuration settings, be sure to click Apply before moving to another
screen or tab, or your changes could be lost.
• Click Re
fresh or Reload in the web browser. The changes might have occurred, but the
web browser might be caching the old configuration.
Changes Not Saved
If the wireless modem router does not save the changes you make in the wireless modem
router interface, check the following:
• Wh
en entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload
button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Incorrect Date or Time
Select Advanced > Security > Schedule to display the current date and time. The wireless
modem router uses the Network Time Protocol (NTP) to obtain the current time from one of
several network time servers on the Internet. Each entry in the log is stamped with the date
and time of day. Problems with the date and time function can include the following:
• Date
shown is January 1, 2000. This means the wireless modem router has not yet
successfully reached a network time server. Check that your Internet access is configured
correctly. If you have just finished setting up the wireless modem router, wait at least five
minutes, and check the date and time again.
• T
ime is off by one hour. The wireless modem router does not automatically sense daylight
saving time. In the Schedule screen, select the Automatically adjust for daylight savings
time check box.
Wireless Connectivity
If you are having trouble connecting wirelessly to the wireless modem router, try to isolate the
problem.
• Does the wireless d
evice or computer that you are using find your wireless network?
If not, check the Wireless LEDs on the front o
f the wireless modem router. They should
be lit. If they are not, you can press the WiFi On/Off button on the back of the wireless
modem router to turn the wireless modem router’s wireless radio back on.
If you disabled the wireless modem router’s SSID broad
cast, then your wireless network
is hidden and does not show up in your wireless client’s scanning list. (By default, SSID
broadcast is enabled.)
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General
Weight and Dimensions
