•
Phone is not supported in Tucson system, because it has been reported as scrapped or it has been
blacklisted due to some other reason. Further actions are not possible.
•
Phone specific data missing from system.
Examples shown above are for missing HW version, other variation of this error can be related to SIM Lock
or a certificates.
Missing data is automatically retrieved and corrected within one working week.
Please wait for one working week.
•
Please report issue to Nokia.
Common things to be checked in case of problems
Please check that communication between phone and Phoenix works
•
Check connection manager for correct connection type
RM-721; RM-722
BB Troubleshooting and Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 – 61
Copyright © 2011 Nokia. All rights reserved.
To Next Page
Loading...
