Troubleshooting
TheIRrepeaterdoesnotproperlycontrol
theaudiosourceequipment.
TheNuVoIRoutputisnotsetatthebest
carrierfrequency.
WithinIRLibrarytabofthe
ConfiguratorSoftware,eachlibraryhas
a “Properties” button.Thisbuttonhasa
dropdownmenuthatletsyouselect
differentcarrierfrequenciesfrom
30kHzto56kHz.Thiswilldefaultthe
librarytotheselectedfrequency.Cable
andSatellitetypicallyneedsthe56kHz
setting.
Symptom ProbableCause
Remedy
TheIRrepeaterdoesnotproperlycontrol
theaudiosourceequipment.
AnExternallightsourceisinterferingwith
IRcommunicationthroughthesystem.
IntheConfiguratorSoftware(seepg.
19, orintheAdvanced
ZoneSetupmenu(seepg.27
atanyControlPad,youhave
theabilitybyzoneto “Disable” theIR
receiver.Thiswillpreventdirect
sunlight,orpossibly,plasmaand
fluorescentlightfromaffectingIR
responsethroughtheotherzone
receivers.
IRPassthrough),
Remote
Controls),
WhendownloadingaConfigurationtothe
GrandConcertoMainamplifier,a “board
notfound” errormessageappearsonthe
computerscreen.
ThisoccurswhentheGrandConcertoisnot
pluggedintoanACpowersource,ora
faultyUSBtoRS232conversioncable.
Acommunicationerrorcanbeassimple
asnotpluggingtheGrandConcertoin
priortothedownload.Oftentheerroris
alsocorrectedbyclosingandreopening
theConfiguratorSoftware,orifyouare
usingaUSBtoRS232cablefor
communication,tryadifferentcable.If
thesedonotcorrecttheerror,itcould
beafaultyMCUboardintheGrand
Concerto.
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