Oce 75 - General Problems of Printing

Print Controller User’s Guide Appendix A-3
Appendix A Troubleshooting
■ General Problems of Printing
● The Print Controller does not respond to the “Print” command.
1. Check that the printing system is selected as a current printer.
It is a requirement that the printing system is selected as a present printer on Windows before
printing.
2. Check that the power switch of the copier is turned on.
3. Print the “Test Page” from Windows.
When you can not print a job from a computer even though you can print a test print, contact a
system administrator or a service representative.
4. If a message “Controller HD Full” is displayed, see page Appendix A-4.
5. Check that the control panel is not set up in scanner mode but in copy mode.
● A message requesting a paper size you do not use is displayed.
●
Cancel the job to change the paper size of “Page (Paper) Setup” dialog on an
application.
●
Touch and select the desired size displayed in the paper sizes area of the control
panel, then press the [START] button. The forced out will start.
Refer to “ Chapter 4 Control Panel Setup ■ Print Job ● Forced output ” (p.4-20) for forced
output.
● You can not print the test print.
1. Check the LCD of the main body printer control panel.
When “Ready to copy” is displayed on the LCD, go to Step 3.
When a diagnostic message or an error message is displayed on the LCD, refer to the operating
manual of the main body printer (copier).
When the LCD is blank, go to Step 2.
2. Press the POWER SAVER ON/OFF on the control panel.
When the main body printer is used in the Power Save mode, press this switch to show the LCD
in the Display mode.
3. Try to make a copy.
When copying is available, go to Step 4.
4. Turn off the copier and restart it. Print the test print again after the print control-
ler is ready.
Contact your Océ service representative if you cannot print the test page after performing the
above procedures.
● The print setting of a job does not correspond to the result of printing.
1. Check that the printer setting is not changed.
Refer to “Chapter 3 ■ Printer Driver Functions ● Function List”(p. 3-7) for the printer setting .