Oki C9800 Series User Manual

Chapter 5
Troubleshooting Self Diagnostic Codes
5.1 Self Diagnostic Error Codes (Printer)
Code Cause/Description Remedy
001
CPU Exception
001 = ASP PCB Key Chip Error
002 = Unauthorized HDD Copy
003 = Unauthorized Software Configuration
004 = EEPROM Missing
Power Off/On.
Replace the CU PCB
(must move EEPROM to new board)
002 to 007
CPU Exception
001 = Unmatched printer data & printer firmware
002 = Damaged EEPROM data
003 = Defective ROM DIMM or RAM DIMM
004 = Defective CPU /ASIC
005 = Defective CPU /ASIC
Power Off/On.
Replace the CU PCB
(must move EEPROM to new board)
Replace the ROM/RAM DIMM
Replace EEPROM
Re-initialize network setup
020 or 024
CU Font ROM Hash Error
Re-mount Slot A Rom DIMM / Replace Slot A Rom DIMM
Replace the CU PCB
025
CU Font ROM Hash Error Re-mount Slot B Rom DIMM / Replace Slot B Rom DIMM
Replace Fiery PCB (must move EEPROM to new board)
030
CU Resident RAM Check Error Replace CU PCB (must move EEPROM to new board)
031
CU Slot 1 DIMM RAM Check Error Re-mount RAM DIMM / Replace RAM DIMM
Replace Fiery PCB (must move EEPROM to new board)
032
CU Slot 2 DIMM RAM Check Error Re-mount RAM DIMM / Replace RAM DIMM
Replace CU PCB (must move EEPROM to new board)
036
Slot 1 RAM Speed Error. Specification of
DIMM in CU RAM Slot is Unsupported
Use a Standard RAM DIMM / Re-mount RAM DIMM
Replace RAM DIMM Replace
CU PCB (must move EEPROM to new board)
037
Slot 1 RAM Sped Error. Specification of
DIMM in CU RAM Slot is Unsupported
Use a Standard RAM DIMM / Re-mount RAM DIMM
Replace RAM DIMM
Replace Fiery PCB (must move EEPROM to new board)
040
CU EEPROM Error Replace EEPROM
Replace Fiery PCB (must replace EEPROM)
041
CU FLASH Error
CU PCB FLASH ROM Error
Replace EEPROM
Replace CU PCB (must replace EEPROM)
042 to 045
File Flash System Error CU PCB FLASH ROM Error Replace CU PCB (must replace EEPROM)
048
PS + PCL Model CU ROM is Mounted on a Non-PS
Model Unit
Replace Program ROM DIMM / Replace with Standard
Program ROM DIMM For that Model
049
CU Type Mismatch.
CU ROM Model Mismatches Unit
Replace Program ROM DIMM / Replace with Standard
Program ROM DIMM for that Model
050
Operator Panel Error See page 120
051
CU Fan Error
CPU Cooling Fan Abnormal
See page 104

Oki C9800 Series Specifications

General

Brand	Oki
Model	C9800 Series
Category	Printer
Language	English