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Chapter 7 - Troubleshooting 65
Chapter 7 - Troubleshooting
Troubleshooting - general
Power failure while printing
With the front cover closed, turn the printer on. The
printer will initialise and eject the partially printed
page.
When the front cover has been opened before the print-
er is turned back on, perform the following.
1. If an ink cartridge (1) is on the carriage (2), press
on the middle of the cartridge, as shown below, to
ensure it is properly seated. Also, check that the
cartridges in the holders are correctly installed.
See ‘Installing Ink Cartridges’ in Chapter 2 - Ini-
tial Setup.
2. Close the front cover. The printer will now be
able to resume operation.
Printer errors
When a printer error occurs, the error light flashes and
the error message dialogue box appears on your compu-
ter's screen. To rectify printer errors;
1. Check the error message on your computer's
screen. For a list of Error messages see Indicator
Lights Summary in Chapter 1 - Introduction.
Caution:
The error message dialogue box cannot be displayed if
your computer is not capable of bi-directional printing.
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