Oki ES6450 - Page 377

Troubleshooting
- 377 -
Symptom
Cause
Solution
Reference
The memory is
insufficient.
The memory of this
machine is insufficient
as the print data is too
big.
Print again after reducing the resolution in the
printer driver.
-
All pages are not
printed.
The WSD port is used. Change the print destination port to the
standard TCP/IP port.
-
Printing, printer search
or setup is not
available in the sleep
mode.
The NBT/WINS
protocol is suppressed
in the sleep mode.
Press the scroll buttons on the operator panel
to select [Specific] from [Admin Setup] - [USB
Setup] - [Connected Host].
-
Periodic email alerts
are not notified in the
sleep mode.
Periodic email alerts
notification is
suppressed in the
sleep mode.
Press the scroll buttons on the operator panel
to select [Specific] from [Admin Setup] - [USB
Setup] - [Connected Host].
-
The time and date
settings of this
machine may be
shifted if acquired from
the server.
The time update
function with the SNTP
server is suppressed in
the sleep mode.
Press the scroll buttons on the operator panel
to select [Specific] from [Admin Setup] - [USB
Setup] - [Connected Host].
-
Printing is slow. Printing is also
performed on the PC
side.
Use a PC with a fast processing speed. -
In [Print Options] tab of
the printer driver,
[Extra Fine
(Multi-Tone)] or [Fine
(1200x1200dpi)] is
selected.
Select [Normal (600x600dpi)] in the
[Preferences] or [Print Options] tab of the
printer driver.
-
The print data is
complicated.
Select simple print data. -
Narrow paper (less
than 182 mm) is used.
Press the scroll buttons on the operator panel
to select [Menus] - [Print Adjust] - [Narrow
Paper Speed], and change the setting.
-
When moisture control
is set to [Mode1] or
[Mode2], it may take
more time to print and
output the first page.
Press the scroll buttons on the operator panel
to select [Off] in [Menus] - [Print Adjust] -
[Moisture Control].
-
Display of the printer
driver is abnormal.
The printer driver may
not work correctly.
Delete and reinstall the printer driver.
Deleting
software(P.322)
Installing
software(P.247)
The power turns off
automatically.
If this machine has not
been used for a certain
period of time (whose
factory default setting
is 4 hours), the power
will turn off
automatically. This
function is called Auto
Power Off.
Press the scroll buttons on the operator panel
to select [Admin Setup] - [Power Setup] - [Auto
Power Off] - [Disable].
Turning off the
power
automatically
(Auto Power
Off)(P.99)
The web page does
not open.
[Web] is set to
[Disable] in the menu
of this machine.
Press the scroll buttons on the operator panel
to select [Enable] in [Admin Setup] - [Network
Setup] - [General Setup] - [Web].
-