Oki MC563 Advanced Manual

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7. Troubleshooting
Horizontal Lines and Spots Appear Periodically
Cause Solution Reference
If the intervals of lines or spots are
approximately 94 mm (3.7 inches), the
green tube of the image drum is
damaged or dirty.
Lightly wipe the image drum with a
soft tissue paper.
Replace the image drum if it is
damaged.
Replacing the Image Drum
(User's Manual)
If the intervals of lines or spots are
approximately 30 mm (1.2 inches),
there may be foreign objects in the
image drum.
Open and close the output tray, and
then print again.
-
The image drum has been exposed to
light.
Place the image drum back into the
machine, and then do not use for a
few hours. If the problem persists,
replace the image drum.
Replacing the Image Drum
(User's Manual)
The paper feed path is dirty. Print a few test copies.
Copying (User's Manual)
White Area on Paper is Lightly Stained
Cause Solution Reference
The paper has a static charge. Use paper stored under proper
temperature and humidity conditions.
Loading Paper (User's Manual)
The paper is too thick. Use thinner paper.
Loading Paper (User's Manual)
The toner is low. If "Toner Low" or "Toner Empty"
appears, replace the toner cartridge.
Replacing the Toner Cartridges
(User's Manual)

Oki MC563 Specifications

General

Print Technology	LED
Print Resolution	1200 x 1200 dpi
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Functions	Print, Copy, Scan, Fax
Copy Speed (Black)	30 cpm
Copy Speed (Color)	30 cpm
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	600 x 600 dpi
Fax Modem Speed	33.6 kbps
Paper Capacity	250 sheets
Maximum Paper Size	A4
Duplex Printing	Yes
Automatic Document Feeder (ADF)	50 sheets
Weight	29 kg
Fax Transmission Speed	3 seconds per page
Connectivity	USB, Ethernet, Wireless
Mobile Printing	AirPrint, Google Cloud Print
Operating System Compatibility	Windows, macOS
Monthly Duty Cycle	60, 000 pages