Oki MC563 Advanced Manual

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7. Troubleshooting
AirPrint Problems
• The machine may take a few minutes to connect to a network after turning the machine on. Check that the machine
is connected to the network before printing.
• If using Mac OS X or iOS, upgrade to the latest version before use.
• The "No AirPrint Printers Found" message is displayed on an iOS device.
• Unable to print.
Point to check Solution Reference
Is the machine turned on? Turn the machine on.
If the machine is turned on, turn it off
and then back on, and then check
whether the problem is solved.
Turning the Machine On or Off
(User's Manual)
Is the machine connected to the
same network as the iOS device?
Check that the machine is displayed
on the print screen of the iOS device.
If the machine is not displayed, check
the IP address.
Easy Setup
Point to check Solution Reference
Is the machine turned on? Turn the machine on.
If the machine is turned on, turn it off
and then back on, and then check
whether the problem is solved.
Turning the Machine On or Off
(User's Manual)
Is the machine connected to the
same network as the iOS device?
Check that the machine is displayed
on the print screen of the iOS device.
If the machine is not displayed, check
the IP address.
Easy Setup
Is the latest firmware version
installed?
Check the firmware version of this
machine, and Mac OS and iOS
version.
If the version of the firmware is not
the latest, update to the appropriate
version from the OKI web site or
Apple web site.
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Is there paper in the tray? Check the message informing you
that paper runs out.
Error Message List (User's
Manual)
If the STATUS Button on the
Operator Panel Lights Up or
Flashes
Is there toner in the toner cartridge? Check the message informing you
that toner runs out.
Error Message List (User's
Manual)
If the STATUS Button on the
Operator Panel Lights Up or
Flashes
Is AirPrint set to [Enable]? Press the (SETTING) button
on the operator panel, and check the
status of [AirPrint]. When [Disable] is
displayed, AirPrint is not available.
-
Is an error displayed? Check the error message or the
(STATUS) button.
Error Message List (User's
Manual)
If the STATUS Button on the
Operator Panel Lights Up or
Flashes
Point to check Solution Reference

Oki MC563 Specifications

General

Print Technology	LED
Print Resolution	1200 x 1200 dpi
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Functions	Print, Copy, Scan, Fax
Copy Speed (Black)	30 cpm
Copy Speed (Color)	30 cpm
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	600 x 600 dpi
Fax Modem Speed	33.6 kbps
Paper Capacity	250 sheets
Maximum Paper Size	A4
Duplex Printing	Yes
Automatic Document Feeder (ADF)	50 sheets
Weight	29 kg
Fax Transmission Speed	3 seconds per page
Connectivity	USB, Ethernet, Wireless
Mobile Printing	AirPrint, Google Cloud Print
Operating System Compatibility	Windows, macOS
Monthly Duty Cycle	60, 000 pages