41
ENGLISH
❖ General Problems
If you are experiencing difficulty with your box, check the troubleshooting table below –
this may provide the answer you are looking for.
Problem Possible cause Suggested solution
Your box doesn’t seem
to be working, and there
are no lights on the front
panel.
Your box is not receiving
power.
Check if the POWER ON/OFF button on the
rear panel is depressed (ON). If it is not, turn it
ON by pressing the POWER ON/OFF button.
Make sure the lead from the 12 V power-supply
unit is properly plugged into your box. Check that
the 12 V power-supply unit is properly connected
to the mains supply, and that the mains supply is
switched on.
Check that the mains wall socket has power (try
plugging in a lamp). If it is OK, there may be a
problem with your box or the 12 V power-supply
unit.
Your box doesn’t seem
to be working, and the
front-panel standby light
is red.
Your box is in standby.
Press S on the front panel, or S on your remote
control.
Your box doesn’t seem
to be working, and the
front-panel standby light
is green.
Your box is not correctly
connected to your other
equipment, or your
other equipment is not
correctly set up.
Check that all the connections are properly
made.*
Check that your TV is plugged into the mains and
that it is switched on.
Your TV is not switched
to show digital satellite
channels.
If your box is connected to your TV via a SCART
lead, try selecting the appropriate AV channel on
your TV.
* Before you check connections between your equipment, make sure you disconnect
all your equipment from the mains supply. When you have finished checking and making
connections, safely reconnect all the equipment to the mains supply (see page 15).
Solving Problems
To Next Page
Loading...
