Troubleshooting guide
Digital broadcast Page
Digital broadcasts cannot be
received.
y Digital broadcast may not have started in your region yet.
y The aerial may not be pointing in the direction of the TV station, or the direction of the aerial
may have changed due to strong winds or vibration. If problem persists consult your local TV
aerial installer.
y
For Germany
Switch “Active Antenna” to “On” in the Setup menu if you are using an indoor
antenna.
—
—
76
After DVB Auto-Setup only some
or no DVB channels are found.
y Check to ensure your area is covered by DVB transmissions.
y Check that the aerial and antenna cable are designed for DVB.
However, use the included RF coaxial cable shown in STEP 1, Connections “A” or “B”.
If you live within 5-10 km of DVB transmission towers, a combined VHF/UHF aerial should be
adequate. Outside this area, separate VHF and UHF aerials provide superior reception
performance.
—
—
10
Picture regularly breaks up on
some channels. “No Signal”
message is displayed.
y Check “Signal Condition”. If “Signal Quality” or “Signal Strength” are displayed in red or
constantly changing, check aerial. If problem persists consult your local TV aerial installer.
y Check that the aerial and antenna cable are designed for DVB.
Use the included RF coaxial cable shown in STEP 1, Connections “A” or “B”.
y Interference (known as impulse noise) from household appliances such as light switches,
fridges etc. may cause picture break up and/or audio distortion. Use a high quality quad
shielded coaxial cable fl y lead between this unit and antenna wall socket to minimise impulse
noise pickup. If problem persists consult your local TV aerial installer.
y When “No Signal” message is displayed, check aerial connection.
y Adjust the aerial reception with “DVB Manual Tuning” in the Setup menu.
72
—
10
—
—
71
Picture very infrequently breaks
up on some or all channels.
y Electrical atmospheric interference caused by local or distant lighting storms or heavy rain
with wind in “leafy” locations may cause pictures to break up and audio to mute or distort
momentarily.
y Impulse noise interference from an infrequently used electrical appliance, or a passing
vehicle or lawn mower with a “noisy” ignition system.
—
—
VIERA Link Page
VIERA Link doesn’t work.
y Check the HDMI cable connection. Check that “HDMI” is displayed on the front display when
the power for the main unit is set to On.
y Make sure that “VIERA Link” is set to “On”.
y Check the “HDAVI Control” settings on the connected device.
y Some functions may not work if depending on the version of “HDAVI Control” of the
connected equipment. This unit supports “HDAVI Control 3” functions.
y If the connection for the equipment connected with HDMI was changed, or if there was a
power failure or the plug was removed from the household mains socket, “HDAVI Control”
may not work.
In this case, perform the following operations.
1 When the HDMI cable is connected to all equipment with the power on, turn the TV
(VIERA) on again.
2 Change the TV (VIERA) settings for the “HDAVI Control” function to off, and then set to on
again. (For more information, see the VIERA operating instructions.)
3 Switch the VIERA input to HDMI connection with this unit, and after this unit’s screen is
displayed check that “HDAVI Control” is working.
—
75
—
—
—
The operation on this unit (music
playback etc.) is interrupted.
y The operation on this unit may be interrupted when you press buttons on the TV remote
control that do not work for VIERA Link functions.
—
To reset this unit Page
To return all the settings other
than the main ones to the factory
preset
y Select “Yes” in “Shipping Condition” in the Setup menu. All the settings except for the ratings
level, ratings password and clock settings return to the factory preset. The timer recording
programmes are also cancelled.
y Select “Yes” in “Default Settings” in the Setup menu. All the settings other than the tuning
settings, clock settings, country settings (
For Italy, Spain and Switzerland
), language settings,
disc language settings, ratings level, ratings password, remote control code, return to the
factory presets.
y Press and hold [
2
CH] and [CH
1
] on the main unit until the country setting screen or the
DVB Auto-Setup screen appears.
All the settings except for the ratings level, ratings password and clock settings return to the
factory preset. The timer recording programmes are also cancelled.
78
78
—
To reset the ratings level settings
y While the disc tray is open, press [DRIVE SELECT] to select the DVD drive, then press and
hold [
*
REC] and [
q
] (PLAY) on the main unit at the same time for 5 or more seconds.
—
To restore the unit if it freezes
due to one of the safety devices
being activated
y Press and hold [
8
] on the main unit for 10 seconds. (The settings remain.)
—
Other Page
After performing an update, you
can no longer receive
broadcasts.
y Depending on the content of the update, some settings may have returned to the preset
values. Fix the settings again.
—
To Next Page
Loading...
Need help?
General
