218
Chapter 9 Solving Problems
638 Power failure occurred during
the communication.
Check the power cord and plug.
700 During dialing, the Stop key was
pressed.
Reload the document and send again.
711 Incorrect LDAP settings Check the LDAP server name, LDAP log-in
name, LDAP password, and LDAP search
base.
Operating
Instructions (For
Function
Parameters)
712 Incorrect Email address Check the registered Email address.
Check the IP Address of the SMTP server with
the network administrator.
Operating
Instructions (For
Administrator
Setup)
714 Cannot log on to the LAN.
An unexpected LAN problem occurred. Check
the 10 Base-T/100 Base-TX/1000 Base-T cable
connection. Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
715 TCP/IP connection timed out. Check the Internet Fax parameter settings.
Verify the IP Address, Default Gateway IP
Address, and SMTP server IP Address.
Operating
Instructions (For
Administrator
Setup)
716 Cannot log on to the designated
SMTP server.
Check the SMTP server IP Address setting.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
717 Incomplete SMTP Protocol
transmission. SMTP server’s
hard disk may be full.
SMTP server is defective.
Contact the network administrator.
719 Received data via LAN is in a
format that is not supported.
Ask the originator to re-send with a supported
file attachment format:
• In the TIFF-F format
• Image data conforming to recording paper
size
720 Cannot connect to the POP
server (incorrect POP server IP
Address). POP server is down.
Check the POP server IP Address.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
721 Cannot connect to the POP
server (user name or password
error).
Check the POP user name and password, or
the APOP settings.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
722 Failed to obtain IP Address from
the DHCP server.
Check the 10 Base-T/100 Base-TX/1000
Base-T cable connection.
Confirm that the Internet Parameter, and the
DHCP server are correctly configured before
turning on, or turning off the power.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
725 DNS server connection timed
out. DNS server is down.
Check the DNS server IP Address.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
Info. Code Problem Action Refer to