Panasonic KX-TAW848 - Page 27

1.2 Receiving Group Features
Feature Guide 27
[Programming Example: ICD Group]
Items A through F in the programming example above are described in the following diagram.
*1
→ ICD Group Floating Extension Number [622]
*2
→ ICD Group Name [623]
*3
→ ICD Group Distribution Method [624]
*4
→ Maximum Number of Agents [632]
*5
→ Queuing Call Capacity [628]
*6
→ Queuing Hurry-up Level [629]
*7
→ Overflow Time [626]
*8
→ Destination for Overflow Time Expiration [625]/Destination When All Busy [627]
*9
The tenant number programmed here is used to determine:
a) The audio source for Music on Hold
b) The Time Table used by each ICD group. (Selecting tenant 3 means the group will use Time Table
3, for example.)
Group
No.
1
2
3
Floating
Extn. No.
*1
601
602
Group
Name
*2
Sales
Engineering
Distribution
Method
*3
Ring
UCD
Hurry-up
Level
*6
3
8
Overflow
Time
*7
60
90
Tenant
No.
*9
1
5
Day
100
200
Lunch
103
203
Break
100
200
Night
100
200
Max. No. of
Busy Extensions
(No. of Agents)
*4
3
Max.
Queuing
Call
Capacity
*5
5
11
Overflow Destination
*8
ABCDEF