1.7 Busy Line/Busy Party Features
68 Feature Guide
1.7.4 Call Waiting Tone
Description
When attempting to call a busy extension (i.e., an extension that is ringing or having a conversation), an
extension user can send a call waiting tone to the busy extension.
Conditions
• This feature functions only if the called extension has activated call waiting. If it is activated, the calling
extension will hear a ringback tone. If not, the calling extension will hear a reorder tone.
• One of two call waiting tones can be selected (Tone 1 or Tone 2) through personal programming (Call
Waiting Tone Type Selection).
• A call waiting tone can be sent when the called extension is having a conversation with other party. If
the extension is not having a conversation but is unavailable to receive the notification (dialing a
number, for example), the calling extension will be kept waiting until the called extension becomes
available. Even while waiting, the calling extension will hear a ringback tone.
Feature Guide References
1.1.3.3 Call Waiting
User Manual References
1.2.4 When the Dialed Line is Busy or There is No Answer
3.1.2 Settings on the Programming Mode
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