312
SQW0038
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Q&A Troubleshooting
Recorded pictures appear coarse, or there is interference.
• We recommend trying the following methods.
→ Lower [Sensitivity] (→136).
→ Take pictures in brighter locations.
→ Either adjust [Noise Reduction] of [Photo Style] to a higher setting or set each item other than
[Noise Reduction] to a lower setting. (→101)
→ Set [Long Shtr NR] to [ON]. (→113)
→ Change the settings of [Picture Size] (→108) and [Quality] (→109).
• When Digital Zoom is used, the picture quality will become lower if you zoom in higher.
Striping or flicker may appear under lighting such as fluorescent lighting and LED lighting
fixture. The subject appears distorted.
• This is characteristic of MOS sensors which serve as the camera’s pickup
sensors. This is not a malfunction. If the subject passes quickly in front of the
lens, it will appear slightly distorted.
• If you are taking still pictures using [ESHTR], the striping may be reduced by
setting a slower shutter speed. (→84)
Brightness or colouring of recorded picture different from real life.
• When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may
introduce slight changes to brightness and colour. These are a result of the characteristics of the
light source and do not indicate a malfunction.
• When recording subjects in extremely bright locations or recording under fluorescent lighting, LED
lighting fixture, mercury lamp, sodium lighting etc., the colours and screen brightness may change
or horizontal striping may appear on the screen.
Reddish horizontal streaks appear on the screen during recording.
• This is characteristic of the MOS sensors, which serve as the camera’s pickup sensors. The
streaks appear when the subject has a bright part. Some unevenness may occur in the surrounding
areas, but this is not a malfunction. It is recorded in motion pictures but is not recorded on still
pictures.
• It is recommended that you take pictures while taking care not to expose the screen to sunlight or
any other source of strong light.
Motion picture recording stops midway.
• The speed class of a required card varies depending on [Rec Format] and [Rec Quality] of a motion
picture. Be sure to use a card of the recommended speed class. For details, refer to “About the
motion picture recording and speed class” (→25).
• If recording stops even when using a card of the recommended speed class, the data writing
speed has dropped. If this happens, we recommend backing up the data on the memory card and
formatting it (→26).
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