317
SQW0038
Others
Q&A Troubleshooting
An unusual noise, such as a clicking or buzzing noise, is recorded on a motion picture. Audio
is recorded at low volumes.
• When recording a motion picture in a quiet environment, noise due to the motion of the aperture
and focusing mechanism may be recorded on the motion picture. Note that this is not a fault. You
can set the focus operation during motion picture recording to [OFF] using [Continuous AF] (→189).
• Note that if you perform operations such as zoom, using buttons or dials, while recording a motion
picture, operation noise may be recorded.
• If you block the microphone with your fingers while motion pictures are being recorded, the audio
may be recorded at a low volume or may not be recorded at all. In this case, the camera may pick
up the lens operating sounds more easily.
Operating sounds are recorded at the end of the motion picture recording.
• Since motion pictures are recorded until the motion picture button is pressed to stop recording, the
operating sound level in the picture may be higher. To suppress this sound, we recommend trying
the following method.
→ Divide the end part of a motion picture using [Video Divide] (→214) in the [Playback] menu. In
some cases, motion pictures cannot be divided at a position close to the end part of the motion
picture. To avoid this problem, continue recording for an extra 3 seconds.
Playback and operation sounds are too low.
• The speaker is blocked. (→15)
Motion pictures taken with this camera cannot be played in other cameras.
• Even if a device is compatible with AVCHD and MP4, the motion pictures that were recorded on
this unit may have bad picture quality or sound quality upon playback, or may be unable to be
played back. Also, the recording information may not be displayed correctly.
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