Panasonic WV-SP300 Series - Page 97

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 • Thefirewallfunctionoftheanti-virussoftwaremaybe
filtering the port of the camera.
  Excludetheportnumberofthecamerafromthelistof
the port numbers to be filtered by the anti-virus soft-
ware.
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 • When"NetworkCameraView4" is deleted from a PC
on which both the viewer software "Network Camera
View 3" and "Network Camera View 4" are installed,
H.264 (or MPEG-4) images may not be displayed.
In this case, delete "Network Camera View 3" from
the PC and then install "Network Camera View 4".
 • DownloadoffilesusingInternetExplorermaybedis-
abled.
  Click"InternetOptions"ontheToolmenuofInternet
Explorer, and [Security] tab. Then, click the [Custom
Level…]buttontoopenthe"SecuritySetting"win-
dow. Under "Download", select "Enable" for
"Automatic prompting for file downloads". Click the
[OK]button.The"Warning"windowwillbedisplayed.
Click the [Yes] button.
Cannot download the log
list.
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Reference
pages
Cause/solution
Symptom
 • Deletetemporaryinternetfilesasfollows.
 (1) Select"InternetOptions…"under"Tools"onthe
menubarofInternetExplorer.The"Internet
Options"windowwillbedisplayed.
 (2) Clickthe[DeleteFiles…]buttoninthe"Temporary
Internet files" section on the [General] tab.
 • Depending on the PC or network line in use, images
may temporarily not be refreshed. However, it does
not indicate any malfunction if the normal status is
recoveredatthenextframeorrefreshinterval.
 • Is"Off"selectedfor"Link/Accessindicator"onthe
"Basic"page?Select"On"for"Link/Accessindica-
tor".
Images are not displayed or
not refreshed smoothly.
No indicator lights.
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27
H.264 (or MPEG-4) images
are not displayed.
5