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• AreyouaccessingthewrongIPaddress?
Check the connection as follows
With the Windows command prompt,
>ping"IPaddressofthecamera"
If there is reply from the recorder, the connection is
normal.
If not, proceed either of the following.
• RebootthecameraandchangetheIPaddressby
using the Panasonic IP setup software within 20
minutes after the restart.
• Rebootthecamerawhileholdingthe[INITIALSET]
button on the camera. The camera will be initial-
ized and the IP address will return to the default
setting "192.168.0.10".
After the camera is initialized, access the camera
and set the IP address again. (When the camera is
initialized, all the settings of the camera previously
configured on the setup menus will be initialized.)
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Installation
Guide
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a prob-
lem is not described below.
• Is"554"selectedfortheHTTPportnumber?
For the HTTP port number, select a port number other
than the following port numbers used by the camera.
The number used by the camera: 20, 21, 23, 25, 42,
53, 67, 68, 69, 110, 123, 161, 162, 554, 995,
10669, 10670, 59000 - 59999, 60000 - 61000
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• Isthepowerofthecameraon?
Check if the power of the camera is turned on.
• IstheLANcable(category5orbetter)firmlycon-
nectedtothenetworkconnectorofthecamera?
Installation
Guide
Installation
Guide
• ArethesetIPaddressesvalid?
• Isthelinkindicatorlit?
When it is not lit, connection to a LAN may not be
established or a network may be not working cor-
rectly.
Check if the cables have any contact failure or if the
wiring is correct or not.
Reference
pages
Cause/solution
Symptom
Cannot access from the
web browser.
Installation
Guide
78