Pantum CM1100DW Series User Manual

137
Mottles and
spots
• The toner cartridge is dirty or leaks
toner.
• The print media does not meet the
usage specification. For example,
the print media is textured, damp, or
too rough.
• The paper used has been stored
in the air for a prolonged time.
• Toner cartridge is not installed
properly.
• Incorrect transfer print settings.
• The paper path is dirty.
• If toner spots appear when
copying and scanning, the platen
glass may be dirty.
• The scanner is dirty or damaged.
• Please contact the customer service
center.
• Please correctly use the medium
conforming to the specifications. See
Section 2.
• Keep the paper in its original wrapper
before use.
• Pull out the toner cartridge tray, remove the
toner cartridge, then insert the toner
cartridge, and insert the toner cartridge tray.
• Pleas readjust transfer print parameters.
For specific steps, please see Section 7.2.5
or Section 11.2.3.
• Clean the paper path.
• Clean the platen glass.
Paper crooked
• The tray fails to load the media
properly.
• The paper used has been stored
in the air for a prolonged time.
• Load correct paper. Please refer to Section
2.4 for the way to load paper correctly.
• Keep the paper in its original wrapper
before use.
Print is crooked
or skewed
• The tray fails to load the media
properly.
• The print media does not meet the
usage specification. For example,
the print media is textured, damp, or
too rough.
• The paper used has been stored
in the air for a prolonged time.
• The paper path is dirty.
• Load correct paper. Please refer to Section
2.4 for the way to load paper correctly.
• Please correctly use the medium
conforming to the specifications. See
Section 2 .
• Keep the paper in its original wrapper
before use.
• Clean the paper path.
Single color or
black images
• Toner cartridge is not installed
properly.
• If all-black image appear when
copying and scanning, maybe it is
scanning exposure, and the cover
on the manuscript is not properly
closed.
• The scanner is damaged.
• Pull out the toner cartridge tray, remove the
toner cartridge, then insert the toner
cartridge, and insert the toner cartridge tray.
• Please close the cover on the manuscript,
and then carry out copying and scanning.
• Please contact Pantum Customer Service.

Pantum CM1100DW Series Specifications

General

Brand	Pantum
Model	CM1100DW Series
Category	Printer
Language	English