34
6K Hardware Installation Guide
7URXEOHVKRRWLQJ#%DVLFV
When your system does not function properly (or as you expect it to operate), the first thing
that you must do is identify and isolate the problem. When you have accomplished this, you
can effectively begin to resolve the problem.
The first step is to isolate each system component and ensure that each component functions
properly when it is run independently. You may have to dismantle your system and put it back
together piece by piece to detect the problem. If you have additional units available, you may
want to exchange them with existing components in your system to help identify the source of
the problem.
Determine if the problem is mechanical, electrical, or software-related. Can you repeat or re-
create the problem? Random events may appear to be related, but they are not necessarily
contributing factors to your problem. You may be experiencing more than one problem. You
must isolate and solve one problem at a time.
Log (document) all testing and problem isolation procedures. You may need to review and
consult these notes later. This will also prevent you from duplicating your testing efforts.
Once you isolate the problem, refer to the problem solutions contained in this chapter. If the
problem persists, contact your local technical support resource (see Technical Support below).
Technical Support
If you cannot solve your system problems using this documentation, contact your local
Automation Technology Center (ATC) or distributor for assistance.
If you need to talk to our in-house application engineers, please contact us at the numbers
listed on the inside cover of this manual. (These numbers are also provided when you issue the
HELP
command.)
To Next Page
Loading...
