TROUBLESHOOTING
IPA Hardware Installation Guide 67
1 Verify that no two drive/controllers on the network have the same IP address. The IP address is
determined by the Address Switch settings on the front panel of the unit.
2 Using a standard Ethernet connection, test the IP assignment. At a DOS or command prompt, type “ping
192.168.100.xx”, where xx is the setting of the IPA address switches on the front panel.
a. If you receive a “reply from” message, do the following: disconnect the Ethernet cable and type
the ping command again.
i. If you see “reply from” message, then another device or computer has already been
assigned the same IP address. Change the IP address of the IPA to one that is unique in
the network and cycle power.
ii. If you see a “timeout” message, then the unit is properly configured and is network
accessible. Re-attach the Ethernet cable.
b. If a “timeout” message is seen, the IPA has an invalid IP address. Change the address switches to
the correct address and cycle power.
ACR-View
The ACR-View software is a user-friendly interface for verifying status of and commanding the IPA. Use ACR-View
to perform additional troubleshooting of your network and drive/controller.
Once you have established an Ethernet connection as indicated by the Ethernet Network Status LED, launch ACR-
View on the computer system connected to your drive/controller.
1 Open the Configuration Wizard.
2 Set the drive motor combination used. If you are not using a standard Parker motor, then check the box
next to “I want to edit the mechanical/electrical parameters for my motor (Advanced).”
3 Click Next and verify that the motor parameters are correct.
4 Continue through the configuration wizard and verify that all the parameters for the axis are correct.
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