Microdrive Series Instruction Manual
4201-109 Rev I
COMPREHENSIVE SUPPORT PROGRAM
PDL Electronics customer support program demonstrates our confidence in our Quality Assur-
ance system. We have total faith in our products and their reliability, and so provide a
comprehensive three year warranty.
Fully trained engineers and technicians, with a wealth of experience and easy access to
information, can assist in solving any of your drive application projects.
Our service staff are available for commissioning, after sales service, and repairs, 24 hours a day,
seven days a week.
We select capable and highly qualified representatives to act as our distributors and service
agents. Only after passing our intensive training program are they accredited for repair or on-
selling of our products.
To further support our products and customers, we run a series of comprehensive training
programs focusing on self maintenance and application advice. These are available on-site and
at our Head Office.
Extract from 4700-001, Issue 4
4201-003 Rev A
Page 4 of 12
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