Flat Bed Foil Printer User Guide
Peleman Industries
7 TROUBLESHOOTING
7.1 Troubleshooting Bad Print Result
Tip: Scan the QR code to access
the demonstrational video
a. Is the foil installed and spinning correctly? Is the foil tight enough against the head?
If not, wind the foil manually until it is tight
b. Are you using the correct settings? Check selected material. If correctly selected, go
to ‘Settings’ -> ‘customize’ and check parameters.
c. Are you using the correct support material?
• Black foam pad on top for hard covers
• Polycarbonate sheet on top for soft covers
d. Clean covers + bars + printhead with isopropyl alcohol or our cleaning wipes (item
SPUP0000138)
e. Try to print with another foil. If another foil colour prints better with same settings
on same material contact your local dealer to request a foil change.
f. Increase the temperature of the medium for a better result. Keep the medium on
room temperature. Some materials need to be heated up to achieve a better print
result. A heat press can be a solution.
g. Contact our local representative and include a video of the issue (or a clear problem
description) and the serial number of the machine.
7.2 Troubleshooting – Foil Is Not Spinning
Tip: Scan the QR code to access
the demonstrational video
a. The printhead is moving but the printer is not printing. Check the foil holders for
broken metal rings. There should be no extra metal rings between the printer and
foil coil.
b. Is the foil installed and spinning correctly? Is the foil tight enough against the
printhead? If not, wind the foil manually.
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