Philips Efficia CM Series - Data Export Problems

Troubleshooting
Efficia CM Series Network Configuration Guide 6-9
Troubleshooting
Data Export Problems
When roaming,
the monitor
cannot connect
to all APs.
Allowed client list not
configured on all APs.
If your APs use MAC filtering, verify
that the allowed client list is
configured on all APs.
Weak signal. Move the monitor closer to the AP.
Open the Network Test menu and
note changes in the Signal Strength
and Bit Rate as you move the
monitor closer.
Exchange the monitor with another
wireless monitor and check the
signal strength on the other monitor
to determine if the problem is with
the monitor or with other network
settings.
Interference. Assess the RF environment as
described in “RF Assessment” on
page 3-5. Locate and remove
interference sources.
Symptom Possible Cause Action
Monitor is
connected to a
network, but trend
data does not
change from white
to green.
Record(s) do not contain
a primary patient ID.
At the monitor, use the
Edit
button to open the record(s)
and add a primary patient ID.
For more information, see
the Efficia CM Series Patient
Monitors Instructions for Use
for your monitor.
Symptom Possible Cause Action